The staff was very friendly and helpful, making our stay enjoyable. They were always available and willing to assist us with any questions or requests we had. the hotel had numerous outdoor terraces and a small pool, which provided a great space for relaxation. The WiFi was strong and consistent, and we had no trouble connecting. We also appreciated the convenient location, with restaurants and food stores just a few steps away, and the beach within a short walk.

The cleanliness of the hotel was not up to par, with stained sheets and towels in our room. There were also reports of mold in the bathroom, which affected the smell and cleanliness of the space.

we had a great experience at a hotel close to shops and restaurants. The location felt safe with a gated entrance. The suite we stayed in was spacious and reasonably priced. The room was clean and we were able to leave our luggage before check-in and after check-out. The small pool was a nice addition. a convenient and enjoyable stay.

There was nothing I didn't like 😊

We stayed in an affordable hotel with a convenient location close to restaurants and the beach. The hotel facilities were clean, and the staff was friendly.

Nothings.

The terrace and the pool area were nice. It was great to have access to a supermarket and a veggie store nearby. There was also good wifi signal.

The room had a really bad smell of mold. the bed was very uncomfortable too, I couldn't get a good night's sleep.

akbal playa - beach zone was a delightful surprise for our anniversary trip. The friendly staff went above and beyond to make our stay memorable, from the pre-check-in communication to helping with our bags. The room was spacious with great A/C, and we loved the common patio and rooftop areas. The nearby local restaurants were a bonus!

The room was spacious and had good air conditioning and fans. The location of the hotel was fantastic, with the beach, restaurants, and fruit markets all within a short walking distance. The hotel also had a nice pool and several outdoor terraces, which were great for relaxing and enjoying the weather.

The cleanliness of the hotel was a major issue. The bathroom was filthy and the toilet was broken and wobbly.

Helpful receptionist, proximity to beach, rooftop terrace, spacious apartment, authentic Mexican feel.

Can honestly say there wasn't anything not to like.

Akbal Playa - Beach Zone is a fantastic little hotel with numerous roomy terraces where you can relax outside and soak up the sun. The small pool is a delightful addition, and it's great to see that it's cleaned regularly to ensure a pleasant swimming experience. The staff at the hotel are always happy and helpful, which makes the stay even more enjoyable. The location of the hotel is another plus point, as it offers a quiet spot away from the bustling streets, but still within easy reach of restaurants and food stores. The WiFi is strong and consistent, perfect for those who need to stay connected. the hotel provides great value for money and the amenities available are impressive, especially considering the budget-friendly rates.

There is room for improvement in terms of room cleanliness and maintenance.

This budget-friendly mini hotel has a great location close to numerous restaurants and just a few blocks from the beach. The rooms have cooking options indoor and outdoor, and the staff is happy and helpful. One guest even brought their dog and praised the welcoming atmosphere for pets.

The hotel has received some negative reviews regarding room and bathroom issues.

Fantastic terraces, small pool, helpful staff, strong WiFi, convenient location near restaurants and food stores, pet-friendly and odor-free.

Felt truly looked after, nothing too much trouble.

We recently had a romantic escape at this hotel and we loved it! The location is perfect, with plenty of cute shops nearby and amazing restaurants. We also enjoyed the fact that there was a small supermarket just below the hotel, which was very convenient. The best aspect of this hotel was the rooftop area where we had a chance to chill and enjoy the beautiful view of the city. The small but decent splash pool was also a great addition to our stay.

Although we enjoyed our stay, there were a few things we disliked about this hotel. the room we stayed in did not look as nice as the photos.

As adventure travelers, we loved the authentic Mexican feel of the hotel. The spacious rooms, nice courtyard, and rooftop terrace were great for relaxing. The proximity to the beach, just 5 blocks away, was a major plus. The hotel staff was incredibly helpful and made our stay easy and pleasant. The small pool was a delight and the WiFi was strong. There were also plenty of restaurants and food stores nearby.

We felt right at home, nothing was too much trouble.

Basic and dated rooms with functioning amenities. Helpful and accommodating staff, despite language barrier. Great location near convenience stores, restaurants, and 5th avenue. Affordable option for budget travelers seeking privacy and space.